We really loved this place. For whatever reason we got a free room upgrade. We had already bought the beer sampler, but they upgraded it with cheese and crackers and a chocolate add on as well. It was a very nice room with a hot tub and a fire place (that was actually working - which has been hit/miss for some stays at other places). And there were real plants (that I doubt would cause allergies) in rooms/halls which felt nice and fresh. This is going to sound weird, but they had the softest and smoothest hallway carpets I've walked on in years at a hotel. There was free coffee, tea, hot chocolate and sparkling water on every floor (which is even MORE convenient than having all this in the lobby). The milk was bad and it took 2 calls in one day to get that updated, but then it was all good the other days we were there. And of course, super friendly staff to top it all off. Not sure why this place is considered a 3-star hotel when we had such a better experience than most 4-star hotels provide...

We had a wonderful anniversary stay at Hotel Vermont. The front desk staff was super friendly upon coming and going and very helpful for all of our needs. The hotel lobby and common areas are distinctive Vermont, so you like you are in the right place. There were cozy touches throughout the room, flannel robes, cozy mugs and lovely tub. But the most amazing touch of all was the coffee bar and flat/sparkling dispenser on every floor. It is so nice to grab a cup of coffee in the room right away without having to go to the lobby or to a nearby coffee shop or to use those dirty in-room coffee makers...not sure why every hotel does not do this!! It's amazing!! Hen of the Wood right downstairs was wonderful, and the location was excellent. Would have loved to have a better view of the lake, but the hotel set back a bit. Highly recommend, would stay here again!

We rented a top floor king room. You could hear people passing in the the hallway and the doors slamming in the rooms next to ours. The room was a little small but it was very comfortable, nicely laid out and impeccably clean. The staff were very friendly. There was coffee, tea and fruit on every floor in the snack area. It was just a few minutes walk to the water or the Church Street Marketplace. We will definitely stay here again!

My wife and I had a wonderful two-night stay at Hotel Vermont (HV). From the moment we arrived, Anna and Grayson at the front desk made us feel welcome. They were incredibly friendly and shared great local tips and recommendations that helped us make the most of our visit. The hotel has a cozy, relaxing atmosphere that made it easy to unwind. We especially enjoyed Wednesday night’s live jazz in the lobby… it was a fantastic touch that added to the overall experience. One of our favorite amenities was having complimentary coffee, tea, and water available on our floor, which was so convenient. We also loved that the hotel offers e-bikes fstorage or guests. We took advantage of it and had an amazing ride along the shorleine bike Path, made it all the way to South Hero and back. It was the highlights of our trip. Overall, HV exceeded our expectations. The exceptional hospitality, comfortable accommodations, and thoughtful amenities made for a memorable stay. We would absolutely stay here again and highly recommend it to anyone visiting Burlington!

This hotel was absolutely the best.Nothing to criticise and we are pretty discerning and well travelled .The location and hotel vibe made us feel great and the kind,caring staff who responded to our every wish were outstanding.This was our first time in the USA.I think the Amis have beaten everything re our hotel experiences in Europe re staff and customer service,caring genuine,helpful and humble and very willing to give insider info re Vermont and the culture to inquisitive guests.Thankyou dear Hotel Vermont ,the best experience and service in every respect,we could have dreamed of.Thoroughly recommendable and ideally located.For even the fussiest customer,you will not be disappointed;their aim is to please and boy are they good at it,real professionals.Thankyou from our hearts.Praise to every single employee.Tracy who helped us settle in and showed us with his calm,kind,reassuring demeaner to our room probably had the toughest job as we were jet lagged and tired on arrival and had experienced some disappointment,but boy did he succeed to change that energy.What a valuable employee for this hotel!He created an oh so positive impression,calm ,kind with a natural radiance that just lifted a weary traveller.But EVERYONE who worked here was great,not one bad vibe anywhere.How do you do it,you are genuinely kind human beings,NOTHING was too much trouble,reception and rest staff polite and much more, so you deserve praise and a full hotel every week ,your staff are EXEMPLARY and all deserve the best working conditions any hotel could offer.You honestly are exceptional.From Switzerland, Zambia to almost everywhere in Europe to Australia and more, you beat All hotels we have ever stayed in when it comes to staff kindness and thus we are in your debt ,a privilege to have stayed at Hotel Vermont.

We had such a great experience at Hotel Vermont thanks to Sarah at the bar! She was incredibly friendly, attentive, and made us feel welcome from the moment we sat down. Even when it was busy, she provided fast service and still took the time to go above and beyond to make sure everyone was taken care of. You can tell she genuinely cares about the guest experience. Sarah was a huge part of what made our night so enjoyable, and we will definitely be back because of her!

If you want a nice, eco-Vermont, local hotel with excellent service and comfortable everything, this is your place! One of The Best hotels I've stayed in, and I have traveled the world. Lots of heartfelt, human, local touches. The complimentary espresso/coffee/tea (with oat milk!) and chilled water stations were great. Loved the forest vibes. Can't wait to come back!

Hotel Vermont I stayed here from Saturday, 11-8-25 - Tuesday, 11-11-25 with a partner and it was such a cozy as well as comfortable experience. When you walk into the lobby of hotel VT, you are greeted by a kind reception to your left, a cozy fireplace on the right which is a nice place to have a drink or read a book. The elevator lobby has a lovely plant setup to make it look more elegant and modern. Hotel Vermont is a place we considered a temporary home for the 3 nights we stayed. The hallway lighting which is slightly dim, but gives modern looks with the lighting outside your room door. The nice complimentary coffee and water section, adjacent to the elevator bank is a really considerate and nice feature to have so close to the room, which has a nice little weekly letter of events happening at the hotel! (Unfortunate we didn’t make any of them) Our room was incredibly cozy and one regret that I have is not taking a day to relax in the hotel and utilize all the amenities that were available to us. We had a beautiful queen wooden bed (Which I didn’t know) had a pull out bed underneath it, a nice wool blanket to keep extra comfort, the nice painting of the tree on the side, as well as the picture of Vermont just made everything feel so genuine and authentic! I loved my little chair in the corner, as well as the love seat. When my partner was napping, I’d sit in either one to watch tv or the sun set over lake Champlain from our window. The desk underneath the tv with the vintage radio to plan your agenda was also so cool. Small details like this are what made it feel more like a home than a hotel. Juniper restaurant was very cozy also and had a lot of original Vermont classics as well as American dining. We had drinks there prior to having dinner. Cannot express how much we loved the bartender there for her recs on the cocktails as well as the charcuterie. Room for improvement: I would recommend better blinds since at times the chain would get stuck in the controller. This is normal, but could have slightly better ones I don’t know if the fridge didn’t have sufficient cooling or was never fixed, but to store our cheese from the dairy farm we purchased off of, reception was kind enough to allow us to store it for the duration of our stay. Besides those two mishaps, lovely stay and would definitely go back for another fall getaway or maybe summer! Definitely recommend for the perfect fall/winter getaway whether it’s 3-5 days or just a stop in your New England journey!

We had a truly wonderful stay at this Vermont hotel, and the customer service alone deserves a five-star review. When our flight was unexpectedly cancelled and we were stuck in Burlington for an additional 10 hours, the staff went above and beyond without hesitation—graciously offering us an extended checkout that completely took the stress out of an already frustrating situation. Every staff member we encountered was incredibly friendly, welcoming, and genuinely kind, which made us feel so well cared for throughout our stay. The restaurant on site was another highlight—fantastic breakfast options to start the day and equally impressive dinner. We also loved seeing the hotel support local artists by offering locally made mugs in the rooms—such a thoughtful touch that genuinely elevated the in-room coffee experience. This hotel embodies Vermont hospitality at its finest. We’re so grateful for the kindness shown to us and wouldn’t hesitate to stay here again or recommend it to anyone visiting the area.

This is possibly the best hotel I have stayed at. The staff is super inviting the rooms are great. The food is out of this world. The carbonated water and expresso machine in the hall way are game changing! When I arrived this Monday I received a card and fresh fruit in my room.